Retail Insights

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Blog: It’s Time to Connect the Dots Between Journeys, Stores and Operations

Success in retail requires retailers to keep a close eye on many aspects of the shopping process. What is needed is an integrated approach where journeys, stores and business operations are managed together as a whole – and where changing one part of the equation will immediately impact the other parts.

Blog: Understanding Your Consumers' Personas Will Drive Better Mobile Retail Journeys

Offering consumers what they want is a critical challenge retailers face every single day — whether that's in terms of pure product selection down aisles and on shelves, or the technology available in-store or online to make a purchase.

Blog: Contactless and frictionless shopping experience for a more safety-aware world

The COVID-19 pandemic has disrupted retail to a point of no return. It has brought forward digital transformation and changed the way consumers want to shop.

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