Retail Insights

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Video: M&S Enhances Customer Experience with Diebold Nixdorf Self-Checkout Solutions
Video: M&S Enhances Customer Experience with Diebold Nixdorf Self-Checkout Solutions

Marks & Spencer has revolutionized its checkout journeys by implementing Diebold Nixdorf self-service technology solutions. This has led to a significantly improved and highly adaptable checkout experience, delighting customers across all departments, including grocery, fashion and the café.

Blog: Closing the Gap Between Increasing Demand and Decreasing Staff

Orchestrating all mobiles journeys for customers and associates alike can be tricky and requires a clever strategy upfront. It’s recommended to think upfront about how to proactively monitor your mobile retail ecosystem before hiccups happen, and how to make use of the wealth of real-time data you collect as a retailer.

Mindshare: Bringing Self-Service to the C-Store

We talked to convenience retail expert from Intel, Andrew Gentry, and our own, Reint Jan Holterman, to learn how retailers can best prepare themselves to provide new self-service journeys in their c-store.

Blog: Contactless and frictionless shopping experience for a more safety-aware world

The COVID-19 pandemic has disrupted retail to a point of no return. It has brought forward digital transformation and changed the way consumers want to shop.

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