Retail Insights

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Podcast: Know Your Shopper Types for Customer Journeys

In this episode of COMMERCE NOW, Anja Popp and Bill Inzeo help you get to know your shopper types and offer the right customer journey.

Podcast: Retail Mobile Technology: The Great Untapped Opportunity

In this Special Podcast, Zebra Technologies and Diebold Nixdorf come together to discuss how retail is being disrupted on multiple fronts while trying to meet demanding consumer expectations. Retailers need to simultaneously transform their IT landscape to ensure high availability, align well-orchestrated staff processes and offer the ultimate consumer experience across all channels, all while trying to keep profitable.

Podcast: Modernize Your C-Store Retail Network

In this episode of COMMERCE NOW we discuss fuel and convenience and how things have changed and continue to change and what fuel and convenience retailers need to do to keep up with these changes.

Podcast: Location and Data Boost Self-Checkout Conversions

In a follow-up conversation with Karen Webster from Pymnts.com, Carl von Sydow from Diebold Nixdorf recounted that self-checkout store data is not complicated or complex — it’s pretty simple information, including time stamps, the number of items in a basket and whether certain items are age-restricted, but paying close attention to the data will ensure an optimal customer journey throughout the check-out process.

Podcast: Using Data to Increase Checkout Conversions - In-Store

Retailers and grocers want to streamline the in-store checkout experience and increase conversions. Diebold Nixdorf’s Carl von Sydow tells Karen Webster from Pymnts.com transaction data can help firms find the optimal checkout footprint that fits, on a case by case basis.

Podcast: Streamlining the Store to Simplify Shopping

On this episode, we sat down with Joe Skorupa, editorial director and feature blogger for RIS News and Ensemble IQ Media Portfolio. Recently RIS News released a targeted research study and article on streamlining the store to simplify shopping. We discuss this research and some of the main challenges retailers are dealing with in their shopping journeys.

Podcast: Empower Your Retail Customers

Listen in as we discuss how retailers are empowering their customers to shop and check-out the way they want, faster and without friction.

Podcast: Retail Wrap-up 2018

In this podcast episode, we discuss the very interesting year of 2018 in the retail industry and we make predictions about what's to come in the new year.

Podcast: Amazon Effect - How To Compete With Online Retail Giants

Amazon shook up the retail space by introducing their own brick-and-mortar retail space, but they added a twist. With the use of an app, a combination of sensors and cameras, the store tracks a consumer’s purchases and charges their Amazon card when they walk out. It’s the epitome of quick and convenient, and it’s got a lot of traditional retailers on edge.

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