Retail Insights

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Special Report: Security

BRP explores how retailers are progressing with their security efforts to protect consumers’ payment and personal data.

Special Report: Store Technology

According to new data from BRP, 96% of consumers say ease of checkout and payment are important factors when choosing where to shop. Learn more about the state of retailers’ current store technology and their future plans.

Special Report: Real-Time Retail

BRP outlines how retailers can deliver seamless customer experiences, and why customers are more likely to choose a retailer that offers a shared cart across channels.

Special Report: In-Store Mobility

BRP identifies several key customer expectations and retailer perspectives around mobility, and explores how mobile technology is disrupting the retail industry enhancing the in-store customer experience.

Special Report: The Future Store

Are you prepared for the store of the future? And are you building the infrastructure to deliver on your customers’ expectations? This BRP Special Report identifies key areas where you can make an impact.

Special Report: Customer Loyalty

This BRP Special Report: Personalization explains how personalizing the shopping experience has become even more critical as customers take increasing control and ownership over their shopping journey.

Special Report: POS Customer Engagement Survey

BRP identifies four key pillars to an enhanced customer experience—personal, mobile, seamless and secure—and explores how retailers are faring in the quest deliver on a unified commerce ecosystem.

Special Report: OMS: The Brains of the Operations

Learn the benefits of a single order management system (OMS) in this BRP Special Report based on the findings from the 2018 POS/Customer Engagement Survey.

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