Retail Insights

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Blog: New Data: Consumers’ Shifting Expectations to Self-Service Retail

Self-service checkout technology is transforming the way Americans think about customer service.

Blog: RFID: Why it should matter to Retail

RFID technology has been available for quite some time, but the concept of tracking products with the help of RFID tagging didn´t really catch on, primarily because RFID equipment prices (both labels and devices) have been too high to offer true competitive benefits for early adopters. However, as RFID technology has evolved and become more mainstream, prices have come down and today it offers an interesting alternative for retailers that want to improve their customer service and operational margins.

Video: The K-TWO Kiosk - Sleek, Smart, and Efficient
Video: The K-TWO Kiosk - Sleek, Smart, and Efficient

The K-TWO Kiosk from Diebold Nixdorf is the perfect tool in your omnichannel arsenal. This kiosk allows you to add a digital element to your QSR or business, along with more options for customer personalization. Merge the physical and the digital with this Reddot Award Winning kiosk that empowers customers through choice, frictionless interaction, and an enhanced experience.

Podcast: Self-Service Retail - Shifting Expectations

Self-service checkout technology is transforming the way Americans think about customer service.

Podcast: Amazon Effect - How To Compete With Online Retail Giants

Amazon shook up the retail space by introducing their own brick-and-mortar retail space, but they added a twist. With the use of an app, a combination of sensors and cameras, the store tracks a consumer’s purchases and charges their Amazon card when they walk out. It’s the epitome of quick and convenient, and it’s got a lot of traditional retailers on edge.

Blog: The New Trend Driving Self-Checkout’s Global Popularity

The 2017 RBR Global EPOS & Self-Checkout Market report projected a 7% CAGR for self-checkout (SCO) terminals around the globe by 2022, noting that the EPOS market will grow by just 2%. This blog explores what’s driving the change.

Podcast: Please Mind the (Brick and Mortar) Gap

On this episode, we cover the evolution of the traditional brick-and-mortar store.

Inforgraphic: QSRs Still Rule the Foodservice World

Take a deep dive into the untapped potential of the dining room, kiosk upselling, and more.

Brochure: Digitally transforming the restaurant experience

See how a major QSR is using kiosks and other self-service technology in their digital transformations.

Blog: The Three Ways Kiosks Will Change QSRs As We Know It

Learn why QSRs are turning to kiosks to improve operational efficiencies and the overall customer experience.

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