Retail Insights

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Blog: Contactless and frictionless shopping experience for a more safety-aware world

The COVID-19 pandemic has disrupted retail to a point of no return. It has brought forward digital transformation and changed the way consumers want to shop.

Case Study: A Boutique, Customized Shopping Experience

Learn how Finiper Group/Iper La Grande i embarked on a new strategy to better serve their customers by partnering with Diebold Nixdorf.

Video: How We Created a Customized Shopping Experience at Iper la Grande i, Milan
Video: How We Created a Customized Shopping Experience at Iper la Grande i, Milan

Speed, flexibility and simplicity are central to customer experience at Iper La Grande i. Check out the innovative and user-friendly concept of its first new Rozzano hypermarket.

Podcast: Retail Self-Service Kiosks – Innovation Continues

In this special episode of COMMERCE NOW, Elliot Maras, editor from Kiosk Marketplace and Matt Redwood, Director of Advanced Self-Service Solutions at Diebold Nixdorf discuss the continuation of innovation in retail self-service and how self-service can offer a better customer experience

Blog: What Makes the Difference between a Good and Bad Shopping Experience?

Vynamic Smart Assist provides real-time status of touchpoints or transactions anytime, anywhere, in-store, on any device. An assistant can easily clear an intervention and support customers on short notice.

Blog: Real Meets Virtual: Experience Our Solutions in Your Space

Experience retail self-service technology like never before – through augmented reality. Learn more about the DN Visualizer app that brings the latest Diebold Nixdorf technology to you virtually.

Blog: Is the No-Touch Shopping Journey Becoming the New Normal in Retail?

Vynamic Smart Control – Screen Mirroring gives consumers more control over their transactions and provides more options for an engaging in-store experience. For consumers who have concerns around touching devices in stores, it provides an additional avenue to conduct their transactions.

Blog: What’s in Store for Loyalty in Retail?

It’s evident that handing out the smartest rewards and most appealing offers is no longer good enough. Winning and retaining customers in the post-COVID era requires retailers to reimagine their loyalty and customer engagement strategies

Podcast: Retailers Need Modular and Flexible Self-Service Options

In this episode of COMMERCE NOW we discuss how retailers need, now more than ever before, more modular and flexible software, services and systems when selecting their self-service partners.

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