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July 28, 2022 | by Diebold Nixdorf
In an increasingly digital world, the physical store is dramatically changing as technology plays a critical role in the evolution of retail. Advanced self-service technology is transforming and enhancing the store experience for customers around the world.
September 28, 2022 | by Reint Jan Holterman
Orchestrating all mobiles journeys for customers and associates alike can be tricky and requires a clever strategy upfront. It’s recommended to think upfront about how to proactively monitor your mobile retail ecosystem before hiccups happen, and how to make use of the wealth of real-time data you collect as a retailer.
May 10, 2022 | by Reint Jan Holterman
Standardized, open interfaces offer new ways to flexibly deploy technology within an existing retail IT landscape. Designing software solutions that are modular can enable retailers to adopt a gradual step-by-step upgrade of their landscape while avoiding the huge risks and associated costs of a big-bang approach.
April 20, 2022 | by Diebold Nixdorf
Efficient, optimized checkout solutions can underpin sustainability initiatives, especially when they’re designed with sustainability at the forefront throughout every phase of the product lifecycle—from product planning, development, production, logistics, operation, service and maintenance to POS.
May 12, 2021 | by Reint Jan Holterman
It’s evident that handing out the smartest rewards and most appealing offers is no longer good enough. Winning and retaining customers in the post-COVID era requires retailers to reimagine their loyalty and customer engagement strategies
January 07, 2021 | by Reint Jan Holterman
As we all know, “the times, they are a-changin” and retailers will have to support new types of journeys in 2021 that acknowledge the reduction in physical interactions between consumers and staff while in store,
December 17, 2020 | by Diebold Nixdorf
This was the year of reinvention. That meant rapid adaptation and adoption of digital technologies for retailers. Explore the top 10 insights that defined 2020 from Diebold Nixdorf.
May 18, 2020 | by Reint Jan Holterman
Retail will be one of the most disrupted industries over the next 10 years, which is why retail leaders are urged to move their focus to adaptability. While changing the retail enterprise into a more adaptable one, the consumer experience has become king.
June 10, 2019 | by Arvin Jawa
Brick-and-mortar closes deals, but retail journeys begin on mobile and cross over from the real-time digital environment to real-life store experiences that are engaging, hyper-relevant, completely personalized and data-driven. Read more on relevancy, personalization, and the consumer experience.
May 18, 2017 | by Diebold Nixdorf
Mobile is emerging as a key trend in driving customer experience at brick-and-mortar stores.