Retail Insights

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Blog: The Challenges and Opportunities of the EV Race

The Electric Vehicle (EV) market is booming. Read how retailers have an opportunity to alleviate EV range anxiety for drivers by providing reliable charging stations and create high-quality amenities that provide a positive charging experience.

Blog: Building the Connected Forecourt of Tomorrow

The role of the fuel station has quickly emerged from a ‘petrol dispensing area’ to an access point for a whole range of convenience services that make customers’ lives easier. Learn how the forecourt plays a key role in improving the customer experience and opertional efficiency of a gas station.

Blog: How Managed Services Improve Business Continuity for Convenience Retailers

In today’s 24/7 non-stop digitized economy, system downtime is pretty close to a deadly sin. Or at least a costly sin. Business continuity in the retail store is crucial for higher revenues, loyal customers, and efficient store staff.

Mindshare: How Reliable Charging Impacts the Customer Experience for EV Drivers

After the initial boom in building an EV charging infrastructure, the e-Mobility industry is taking the next steps toward profitability. In this Mindshare, guest speaker Su Doyle, Senior Analyst at Forrester Research, and Robert Krause, VP Electric Vehicle Charging Business at Diebold Nixdorf, give their thought on how to improve the charging experience for EV drivers.

Video: How to Manage the Increasing Complexity of Mobile Retail Solutions
Video: How to Manage the Increasing Complexity of Mobile Retail Solutions

Two pain points retailers are currently facing are tight labor markets and high consumer expectations for in-store digital experiences. As the need for mobile retail devices grows exponentially, retailers must invest in a balanced approach toward physical labor and technology. Learn how to manage and maintain your store's increasing number of devices and complexities.

Blog: Retail mobile journeys: a smarter shopping experience for customers and associates

When it comes to the future of retail shopping, enabling mobile journeys is the next step forward—with store-owned personal shopping devices playing a central role in enticing, exciting and engaging consumers.

Video: Managed Self-Services: DN AllConnect Services for Retail
Video: Managed Self-Services: DN AllConnect Services for Retail

Leveraging proactive and AI-based predictive capabilities, our team acts as a Single Point of Contact for your global operations and ensures the highest availability at the lowest TCO.

Case Study: A Boutique, Customized Shopping Experience

Learn how Finiper Group/Iper La Grande i embarked on a new strategy to better serve their customers by partnering with Diebold Nixdorf.

Blog: What’s in Store for Loyalty in Retail?

It’s evident that handing out the smartest rewards and most appealing offers is no longer good enough. Winning and retaining customers in the post-COVID era requires retailers to reimagine their loyalty and customer engagement strategies

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