Banking Insights

April 15, 2024  |  by Raoul Meichtry

Cash is still king for many shoppers at malls in Switzerland and ATMs are essential to their customer-friendly shopping experience. But keeping ATMs running 24/7 can drain a mall’s energy reserve. Discover how Diebold Nixdorf is improving the power efficiency of ATMs while also creating a more of sustainable future around the cash ecosystem with its power management software.

April 11, 2024  |  by Jerome Amara

While financial institutions are prioritizing relationship building in their branches, the demand for cash and cash related services remains strong. How can banks reconcile these two requirements when operational efficiency and security concerns lead many to move to a cashless branch concept? Easy: You take the cash out of the branch, into the ATM and then put the ATM right where consumers need access to cash.

March 13, 2024  |  by Stephan Maass

Some things are simple to learn, but take a lifetime to master. Similarly, the concept of recycling cash is simple but as we all know there is a level of complexity to it. Especially, if you want to make use of its full potential. In this blog we will take a closer look at the choice of cash cassettes and what benefits the right combination can bring.

February 21, 2024  |  by Matt Dunlap

Many consumers still prefer to conduct cash transactions at the teller. As such, financial institutions need to continue to offer access to cash at the teller to fulfill their customers expectations. But how to do it in the most efficient way possible? Teller automation has come a long way already and is now ramping up to take the next big step in its development.

January 17, 2024  |  by Ryan Kelley

Security evolves. It must because attacks and regulations keep evolving as well. That includes aspects like the password management of your self-service channel. When managed well, passwords are still an effective first line of defense, but what does good password management look like?

December 11, 2023  |  by Jodi Neiding

Operational efficiency remains one of the top priorities of financial institutions. Especially in cash handling there is potential to achieve a sustainable cost reduction and simultaneous productivity improvement. How? With cash recycling. But to achieve the highest possible effect, you have to do it right.

November 06, 2023  |  by Norbert Knievel

Cash, customer and financial data are some of the favored targets of ATM attacks and they employ different tactics like physical, data, or cyber-attacks to get access. Since ATM attacks come from different directions, it is key to protect the ATM from all angles.

September 06, 2023  |  by Diebold Nixdorf

Learn how Link partners with Diebold Nixdorf to allow them to monetize new functionalities and services to improve the customer experience and expand their portfolio.

July 10, 2023  |  by Joe Myers

With AI, financial institutions can reduce the rate of ATM failures, be better positioned to address the pain points of customers, combat concerns about financial inclusion and provide a service that is built to adapt as economic conditions evolve.