Banking Insights

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Blog: AI is Setting a Future Course for ATMs

With AI, financial institutions can reduce the rate of ATM failures, be better positioned to address the pain points of customers, combat concerns about financial inclusion and provide a service that is built to adapt as economic conditions evolve.

Blog: Strong (and Growing) Consumer Demand for Self-Service Banking Experiences.

Diebold Nixdorf has partnered with NielseniQ to conduct an annual Consumer Banking and Technology survey to understand consumer banking behaviors and attitudes. In this blog we explore the 5 distinct consumer segments identified from the survey results.

Blog: ATM Availability: How to Win the Challenge!

ATM availability is critical to customer satisfaction. Research shows, an ATM that is out of operation is the number one source of frustration consumers have with their financial institution. In this blog, we explore how FIs can change that dynamic and deliver market-leading availability to self-service channel users

Blog: The Trends Driving Real Change in Europe Right Now

Financial institutions need to be responsive and adaptive to key trends within the market. In this blog we review three key areas of focus that are delivering tangible results across Europe right now.

Blog: Are we ready for the age of hyper-personalization?

Becoming a part of a consumer’s daily life and offering meaningful and personalized services will embed financial service organizations into the hearts and minds of their customers for the future.

Blog: Four Ways to Increase Profit with the ATM Channel

With the right strategy and operating model, financial institutions can reduce total cost of ownership (TCO) and bring their ATM channel to the next level delivering a compelling consumer experience and business growth.

Blog: Klein aber oho – Pavillons machen den Unterschied!

Neue Bauweisen, Materialien und Designs machen Banking-Pavillons flexible und nachhaltig. Unsere Experten begleiten Sie bei Standortanalyse, Design und Umsetzung zur passenden und erfolgreichen Pavillonslösung für Ihr Institut.

Blog: What is Driving Customer Centricity in Banking?

In addition to changing consumer behavior and the rise of challenger banks, digitization through data is playing a crucial role in the changes that are happening in the banking industry. In this blog we explore three drivers that are contributing to a more dynamic marketplace.

Blog: The Future of the Self-Service Channel: Differentiating for Growth while Maximizing Effectiveness

Be it driving growth or reducing costs, modern technology enables financial institution to transform their operations while fulfilling their consumers’ needs for innovation, security, and flexibility. Change must occur to meet the requirements of more digital-oriented consumers and compete with other digital-only competitors.

Blog: Expand your reach with off-premise ATMs

Today, conveniently placed off-premise ATMs are becoming the go-to channel for physical fulfillment. With new capabilities, open APIs and flexibility that far exceeds legacy infrastructure, modern ATMs enable FIs to leapfrog over the limitations that have hampered their modernization efforts in the past.

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