Banking Insights

January 10, 2024  |  by Helena Müller

As we look to 2024, what topics and trends will be at the forefront of strategic decisions for the year ahead?

December 11, 2023  |  by Jodi Neiding

Operational efficiency remains one of the top priorities of financial institutions. Especially in cash handling there is potential to achieve a sustainable cost reduction and simultaneous productivity improvement. How? With cash recycling. But to achieve the highest possible effect, you have to do it right.

November 06, 2023  |  by Norbert Knievel

Cash, customer and financial data are some of the favored targets of ATM attacks and they employ different tactics like physical, data, or cyber-attacks to get access. Since ATM attacks come from different directions, it is key to protect the ATM from all angles.

October 23, 2023  |  by Jodi Neiding

Physical attacks are often flashy and draw attention which is why these are the attacks you will see most often on the news. But what attacks are there, what regional differences exist and how can you protect your self-service fleet from them? These are the questions we are answering in this blog.

September 25, 2023  |  by B. Scott Harroff

Financial institutions must be prepared to fight criminals on every front, read about the five of the most common security gaps and how they might apply to you.

July 10, 2023  |  by Joe Myers

With AI, financial institutions can reduce the rate of ATM failures, be better positioned to address the pain points of customers, combat concerns about financial inclusion and provide a service that is built to adapt as economic conditions evolve.

June 20, 2023  |  by Peter Pizzutelli

Diebold Nixdorf has partnered with NielseniQ to conduct an annual Consumer Banking and Technology survey to understand consumer banking behaviors and attitudes. In this blog we explore the 5 distinct consumer segments identified from the survey results.

June 12, 2023  |  by Sachin Handoo

Many banks find themselves at a crucial inflection point and are evaluating how they can best use their resources to demonstrate stability and leverage existing touchpoints to reassure customers. Look no further than your ATM network!

May 18, 2023  |  by Helena Müller

From investment decisions to how workforces operate, sustainability is a topic driving change across the financial services industry. As part of this shift to embrace sustainability, what role does trust play and how can this be embraced to truly harness sustainability effectively?

April 10, 2023  |  by Jerome Amara

ATM availability is critical to customer satisfaction. Research shows, an ATM that is out of operation is the number one source of frustration consumers have with their financial institution. In this blog, we explore how FIs can change that dynamic and deliver market-leading availability to self-service channel users