Banking Insights

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Guide: Self-Service Channel Management

How can you be best positioned to grow value and profit? Inside our latest guide, you’ll find best practice insight for success and real-life examples of progressive FIs who have implemented a winning, game-changing approach to their ATM strategy and operations.

Mindshare: Artificial Intelligence — A Priority For Financial Institutions?

In this Mindshare, we explore where Artificial Intelligence (AI) is at in the maturity curve, and how it can benefit your organization. Is now the right time for your organization to scale up investments in this technology? What value can be delivered by AI? See what our experts have to say.

Mindshare: Optimizing the Cash Cycle

As cash transactions happen en masse daily within both the branch and self-service networks, there is growing pressure to ensure that the flow is optimized and costs are minimized. We spoke with Peter Woydich from Planfocus and our own Marco Goltz and Henning Nattmann to understand what opportunities FIs should leverage to increase efficiencies in cash cycle management.

Video: Support for... Your ATM Fleet Management
Video: Support for... Your ATM Fleet Management

Where does self-service fit into your complex ecosystem of channels, teams and growth initiatives? Choose to unlock value and opportunity with a profitable, innovative and growth generating self-service channel. Whether you call it outsourcing, managed services or ATM as a Service, connect with Diebold Nixdorf today to explore how DN AllConnect Services can materially shift your self-service banking ecosystem.

Video: Support for... Your ATM Customer Experience
Video: Support for... Your ATM Customer Experience

If we could use just one word to describe the expectations of today’s consumers, it would be “more.” Give consumers more of everything they want at your self-service channel. Offering a customized experience that gives consumers more means you need to innovate. Explore how DN AllConnect Services can enable you to do more now, today, than you ever thought possible.

Video: Support for... Your ATM Operations
Video: Support for... Your ATM Operations

The ATM is a powerful channel that sits at the intersection of consumers’ physical and digital financial lives. When it’s running optimally, it’s a key driver of consumer satisfaction. When it’s not, well, the ramifications can be immediate, and lasting. Now is the time to focus on efficiency, speed to market and return on investment with DN All Connect Services.

Video: Sparkasse Hannover Case Study
Video: Sparkasse Hannover Case Study

When Sparkasse Hannover outsourced a self-service fleet of more than 450 devices to Diebold Nixdorf, the bank’s objectives were to elevate ATM reliability, improve life-cycle management, simplify software updates and scale resources and capacity on-demand.

Blog: Unlocking the next wave of digital with collaboration

The industry adoption of collaboration is enabling a mind shift towards simplification, and new ways of working. In order to effectively embrace the next wave of digital, FIs must harmonize operations and customer experience by re-thinking not just what services they deliver, but how they deliver them.

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