Banking Insights

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Blog: Looking after the Health of your ATM fleet in a futuristic way.

Health-checks apply to more than just us humans. ATMs are expected to be always on, 24-7, constantly ready to process complex operations at speed for years. A perfect understanding of their lifecycle is required to ensure they stay healthy and maintain up time.

Mindshare: Breaking the Availability Barrier: Inside the Latest Self-Service Monitoring Capabilities

Fifth Third Bank’s VP, ATM Principal Product Owner and our own Software SME explore how device monitoring can ensure higher availability, superior customer experience and increased efficiencies.

Blog: Outsourcing: What Financial Institutions Can Learn from Other Industries

”Do it myself” or “Do it on my behalf”. . . the continuum of where FIs see their self-service channel (and the potential for outsourcing a portion or all of it) doesn’t have to be a binary decision. In this blog, we take a look at potential learnings from outsourcing experiences in other industries to help understand the driving forces behind the rationale to outsource the self-service channel.

Blog: The Growing “XaaS” Service Economy Trend

DN AllConnect Services℠ provides outcome-based, long-term integrated solutions that are flexible, scalable, multivendor and offer future-focused abilities including predictive insights, big-data analytics and holistic, real-time remote monitoring and service.

Blog: It’s Time to Choose Priorities

The self-service channel is vital to providing an excellent customer experience, and ATMs do require constant care and feeding.

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