Banking Insights

June 02, 2021  |  by Diebold Nixdorf

Erfahren Sie, wie die Sparkasse Hannover das Kundenerlebnis verbessert, die Gesamtverfügbarkeit erhöht und gleichzeitig die Kosten um bis zu 40 Prozent reduziert hat.

May 13, 2021  |  by Matthew Phillips

The industry adoption of collaboration is enabling a mind shift towards simplification, and new ways of working. In order to effectively embrace the next wave of digital, FIs must harmonize operations and customer experience by re-thinking not just what services they deliver, but how they deliver them.

March 29, 2021  |  by Diebold Nixdorf

Whether you call it outsourcing, managed services or ATM as a Service, and how you choose to expand opportunity, enhance experience and increase efficiency, DN AllConnect Services provides the solutions you need to build valuable business outcomes.

March 04, 2021  |  by Bruce Pearce

IoT, AI and cloud-based technology are the main tech solutions that business leaders say will have the most profound impact on their organizations. With a managed services concept based on future-focused collaboration and technology solutions you can drive enhanced business outcomes to your self-service channel.

February 23, 2021  |  by Diebold Nixdorf

Consider capacity creation, enhanced consumer experiences and the potential of technology trends to engage, retain and grow your customer base in the digitized, omnichannel era of retail banking. Explore new managed services strategies.

February 01, 2021  |  by Diebold Nixdorf

bank99’s CSO and our own SVP and Managing Director of Global Banking talk about the necessity of evaluating your efficiency ratio in and pivoting the self-service operating model accordingly.

November 30, 2020  |  by Dr. Benedikt Schmidt

”Do it myself” or “Do it on my behalf”. . . the continuum of where FIs see their self-service channel (and the potential for outsourcing a portion or all of it) doesn’t have to be a binary decision. In this blog, we take a look at potential learnings from outsourcing experiences in other industries to help understand the driving forces behind the rationale to outsource the self-service channel.

November 16, 2020  |  by Jean-Christophe Bouche

With the increasingly tight squeeze on delivering cost savings and business efficiencies, cash management could be an untapped hotspot for you organization? Despite a rise in digital banking, consumer demand for cash remains constant. By taking a more coordinated, automated and technology driven approach to managing the cash in your network, you can save time, remove costs and reduce business risk.

September 09, 2020  |  by Terence Devereux

In every consumer experience, security must be at the heart of it all—securing the entire journey and maintaining trust with the consumer. Protecting your brand needs to be a top priority. Whether you take this on by yourself or you leverage a partner to carry some of the load – the table stakes are high and you need the right tools and partner to win.

June 18, 2018  |  by Diebold Nixdorf

Changing consumer behavior and new competitive challengers are driving financial institutions to focus on the consumer experience. Yet internal pressures force them to split that focus. So how do you manage to improve the CX when there are a million other things to do?