Banking Insights

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Blog: Accessible for all: Removing Barriers at the ATM

With the implementation deadline of European Accessibility Act just one year away, it’s a good time to review accessibility requirements but also additional features that can make the self-service channel more accessible to everyone.

Blog: Branches Are Getting Smaller, So Let Your ATMs Do More

Financial Institutions are reducing the size and number of their branches. There are numerous reasons for this, but the main question is how can they retain a connection with their customers in the real world? In this blog we take a closer look at the potential of the self-service channel to replace branches as a touchpoint in the physical world

Blog: Touch and Transact: Seamless Journeys with Biometric Authentication

Welcome to our exclusive blog series, dedicated to securing your self-service ATM network against emerging threats and vulnerabilities. Diebold Nixdorf’s commitment to security is ingrained in our DNA. Drawing from the expertise of our security experts, we’ve identified seven shields to secure your fleet long-term. In our security blog series, we’ll explore each shield in detail, offering invaluable insights and strategies to protect your ATM network.

Blog: The New Age of Teller Automation

Despite the growing popularity of digital channels many consumers still like – and expect – to interact with a teller on a regular basis. How can financial institutions offer this service and position themselves as a trusted partner that values a personal relationship with their customers amid the high pressure to safe costs?

Case Study: Improved Efficiency and Advanced Services for Argentina's Largest ATM Network

Learn how Link partners with Diebold Nixdorf to allow them to monetize new functionalities and services to improve the customer experience and expand their portfolio.

Blog: Modernizing Today's Journey-Driven Banking Landscape

To truly eliminate friction in today’s banking journeys, financial institutions must think beyond channels to create dynamic ecosystems. Today’s modern-day architecture can be the bridge to create and connect these ecosystems as well as to give financial institutions a better competitive position against the players that are chipping away at their fundamental existence.

Blog: AI is Setting a Future Course for ATMs

With AI, financial institutions can reduce the rate of ATM failures, be better positioned to address the pain points of customers, combat concerns about financial inclusion and provide a service that is built to adapt as economic conditions evolve.

Blog: Strong (and Growing) Consumer Demand for Self-Service Banking Experiences.

Diebold Nixdorf has partnered with NielseniQ to conduct an annual Consumer Banking and Technology survey to understand consumer banking behaviors and attitudes. In this blog we explore the 5 distinct consumer segments identified from the survey results.

Blog: Moving Banking From Transactional to a "Destination"

Many organizations within the industry are re-evaluating who they are, and equally who they want to be for the future. Repositioning banking from transactional to more of a ‘destination of services’ could be the breeding platform for renewed competitive differentiation, facilitated by digital capabilities.

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